Need Assistance?
We take pride in our responsive technical support capabilities and are always ready to help. You have access to our highly trained and experienced technical support professionals that will provide the product expertise and guidance to help you reach a solution when the need arises.
Product Replacement Guarantee
Senselock dongles are backed by a 12 month guarantee. If your dongle fails in the period for any reason, send it back for an immediate replacement.
Web-based Self-help Technical Resources
We maintain a Senselock Knowledge Base and FAQs and many technical questions can be answered by reading these resources. We also provide access to on-line manuals, software updates, application notes, troubleshooting tips and more.
Senselock Workforce
Senselock has around 70 devoted employees, including over 30 experienced engineers and technology experts, and can boast the best development team in the data security industry in China. Plus, Senselock holds around 40 exclusive patents.